Water and Wastewater System manages water and sewer operations. Water and Waste Superintendent is Daniel Fowler. Water works clerk is Becky Townsend and window clerk is Connie Black.
WATER & SEWER RATES
NEW RATES EFFECTIVE AUGUST 12, 2010
WATER RATE – Residential – ¾” & 1” line: $17.91 for the first 2,000 gallons and $4.20/1,000 gallons all over 2,000 gallons.
SEWER RATE – Residential – ¾” & 1” line: $18.09 for the first 2,000 gallons and $3.61/1,000 gallons all over 2,000 gallons.
WATER RATE – Commercial – 2” & 4” line: $60.00 for the first 10,000 gallons and $4.20/1,000 gallons all over 10,000 gallons.
SEWER RATE – Commercial – 2” & 4” line: $50.00 for the first 10,000 gallons and $3.61/1,000 gallons all over 10,000 gallons.
WATER RATE – Industrial – anything above 4” line: $170.00 for the first 50,000 gallons and $4.20/1,000 gallons all over 50,000 gallons.
SEWER RATE – Industrial – anything above 4” line: $200.00 for the first 50,000 gallons and $3.61/1,000 gallons all over 50,000 gallons.
WATER TAP FEE – 3/4” line $ 500.00
WATER TAP FEE – 1” line $ 500.00 WATER TAP FEE – 2” line $1,000.00
SEWER TAP FEE – $ 500.00
WATER DEPOSIT (amended Aug. 12, 2010) $ 200.00
WATER TRANSFER FEE $ 25.00
WATER RECONNECT FEE (amended Aug. 12, 2010) $ 100.00
CONNECTION FEE $ 50.00
$10.00 LATE FEE CHARGED ON ALL BILLS NOT PAID BY THE 15TH OF EACH MONTH.
THE CITY COUNCIL WILL ON FIRST OF DECEMBER OF EACH YEAR LOOK AT INCREASING WATER AND SEWER RATES OF 3-5% FOR INFLATION PURPOSES IN THE FUTURE.
Water and Sewer Dept. Policy & Procedures
Hours of Operation 7:30 a.m. – 4:00 p.m. M-F
Section 1: Water, Sewer and Garbage Billing
Water, Sewer and Garbage bills will be mailed out by the 1st of each month. Payments are due by the 15th of each month. If payment is not received in the Water Works Office by 4:00 p.m. on the 15th of each month, a $10.00 penalty will be added to your current bill. If the 15th falls on a Saturday or Sunday the penalty will be applied on the following Tuesday. This will give you until 4:00 p.m. on Monday to pay before a penalty is applied on the following Tuesday.
Section 2: Turn Off Water Services for Non Payment
If you owe a current and a past due amount (Two months bill) you must pay the full amount on or before the 15th of each month or your services will be disconnected on the 16th of that month. A $100.00 reconnection fee and the full amount of the bill will have to be paid with cash, cashier check or money order (NO PERSONAL CHECKS) before your water services are restored. If the 15th falls on a Saturday or Sunday, you will have until 4:00 p.m. the following Monday to pay or your services will be disconnected by 8:30 a.m. on Tuesday. NO WATER WILL BE TURNED OFF ON FRIDAY.
Section 3: Turn On Water Services for Non-Payment Disconnection
After payment has been made in full for non-payment cut-off, the Water Department has up to 24 hours to reconnect services. An additional $50.00 (after hours reconnect fee) will apply to have Artesian Utilities System come back after hours to have the water turned back on. If payment is made on Friday after 3:45 p.m., and the additional $50.00 after hours reconnect fee is not paid with the full amount of the non-payment cut-off and the regular reconnection fee, then your water service will be turned back on the following Monday, except when a town holiday falls on that Monday. Water will be turned on that following Tuesday.
Section 4: Returned Check Policy
A $30.00 returned check fee will be paid for each check that is returned. Returned check must be paid with cash, money order, or a cashier’s check. If a customer has given a returned check for a one month bill, the customer will be called immediately notifying them of a returned check and they will have ten days to make the check good or water will be turned off after the tenth day. You will also be charged a $100.00 reconnection fee to have water turned back on. If a customer has given a returned check for a meter deposit and connection fee, the customer will be called immediately, notifying them of a returned check and the water service will be disconnected and an additional $100.00 reconnection fee will be charged to have the water turned back on.
Section 5: Application for Water, Sewer and Garbage Services
Beginning September 1, 2010 all customers applying for water service will be required to pay a $200.00 deposit, a $50.00 connection fee along with completing an application form, supplying a photo ID, social security number, lease agreement (if applicable), and a secondary contact person.
Section 6: Disconnect Water Service
When the customer requests his or her water service to be disconnected, he or she must come in and fill out and sign the disconnect form. At the first of the following month, a meter deposit refund check will be issued.
Section 7: Drop Box Policy
There is an after-hours drop box located on the wall at the left side of the front door of City Hall. Please DO NOT put cash in box. If payment is not received in the Water Works Office by 4:00 p.m. on the 15th of each month, a late fee of $10.00 will be added to your account. Any payments placed in the after hours drop box after 4:00 p.m. on the 15th of each month will be charged a $10.00 late fee.
Section 8: Pools
If you have or install a pool you will be required to pay water and sewer charges on the water that is used to fill and maintain your pool. If you do not want to pay the sewer charge on the amount of water used in the pool, you may pay to have a separate meter installed to rill or maintain your pool. For the yard meter having no sewer charges, the regular price for a tap, $500.00, will be applied on the meter installed beside your regular house meter but there will be no deposit required on the yard meter.
If you have access to and choose to use a metered fire hydrant to fill your pool, you will pay water and sewer at regular residential rates. All other fire hydrant usage will be billed at commercial rates with no sewer charge included.
Section 9: Report Water and Sewer Leaks
If a water or sewer leak is found, please report to the Water Works Department (205) 371-2642, Monday-Friday from 7:30 a.m. to 4:00 p.m. After hours, report to (334) 624-9911 for sewer leaks and any major water leaks.
Section 10: Water Regulator Policy
Effective January 1, 2010 the Town of Moundville will not maintain, install, or replace any water regulator. (amended by the Town Council July 23, 2009.)
Section 11: Tampering with a Meter or Cutting a Lock Policy
First time offense $109.00 fee
Second time offense $218.00 fee
Third time offense $436.00 fee and meter will be pulled
** Additional criminal charges could apply after the third offense has been documented by the Moundville Police Department (as stated in Section 11).[/accordion]
[accordion title=”Section 12: Tampering with Availability of Water”](Section 13-A-8-23 of the Code of Alabama)
It shall be unlawful for a tenant, occupant, or any other person to commit any of the following acts which could, or in fact does, make water unlawfully available to such tenant, occupant, or person or to another:
- To connect any tube, pipe, or other instrument used for conducting water in such a manner as to permit the use of said water without the same passing through a meter or other instrument recording the usage for billing.
- To alter, injure, turn on, or prevent the action of a meter, valve or other instrument used for measuring quantities of water.
- To break, deface, or cause to be broken or defaced any seal, locking device or other parts that make up a metering device for recording usage of water for the recording device.
- To remove a metering device for measuring quantities of water.
- To transfer from one location to another metering device for measuring water.
- To use a metering device belonging to the utility that has not been assigned to the location and installed by the utility.
- To adjust the indicated consumption, to jam the measuring device, to bypass the meter or measuring device with a jumper so that it does not indicate use or registers incorrectly, or to otherwise obtain quantities of water from the utility without same passing through a metering device for measuring quantities of consumption for billing.
- To fabricate or to use a device to pick or otherwise tamper with the locks used to deter current diversion, meter tampering, and meter thefts.
- To otherwise take any action resulting in the diversion or unauthorized use of water.
- Any property on which is found to have water utilities tampered with in violation of this section and capable of receiving water as a result of the use of any method of diversion prohibited herein shall be prima facie evidence and create against the tenant, occupant, or other person a presumption of intent to tamper or divert in violation of this section.
- Any occupant, tenant, or other person who violates this section, and any person who aids and abets in such prohibited act, who shall be deemed a principle to such acts, shall be guilty of a Class C felony if the theft amount exceeds five hundred dollars ($500) in Value and a Class A Misdemeanor if the theft amount is less than or equal to five hundred dollars ($500) in value, as provided by the state criminal code, and upon conviction, be punished as prescribed by law.